Samsung

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ewan's complaint against Samsung

ewan findlay

14/02/2015

tele lost

Complaint against Samsung

reported telivision out of order while still under guarantee ,promised would send engineer 5th jan did not arrive despite me waiting all day for him,phoned samsung,they eventually said on third phone call they didnt deal with repairs and told me to contac their glasgow service centre which I did to be told Iwas in a too isolated place and they would have to arrange for a carrier to collect and take to glasgow (this despite being told when I purchased TV that an engineer would come to my house and repair if neccessary I emphasised thatI came from an island, told no no thats okay ) this did not happen, a week later I phoned again,was told carrier had been

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