TalkTalk

3.00 stars

221 Reviews

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Giovanna's complaint against TalkTalk

Giovanna Tutton

27/07/2018

[RESPONDED] ?Croydon exchange outage-result no service since 24/7/2018

Complaint against TalkTalk

I am a talk talk customer. Live in croydon. Have had no service for 4 days. Said open reach /BT dealing with a broken cable.at Croydon exchange. Customer service don't seem to know or do anything. Read from a script. Cannot get contact details for correct department at open reach. It's a joke

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TalkTalk has responded

  • Comments (1)

Mark Davies | | VERIFIED

Hi Giovanna, I'm sorry you've been having problems and I completely understand your frustration. If you contact my team directly over Twitter (@TalkTalk), we'll look straight into this. You can also reach us on our Online Community (https://community.talktalk.co.uk/) or by chatting with us here: https://community.talktalk.co.uk/t5/Chat/bd-p/socialchat Thanks, Becky - TalkTalk Social Team
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