TalkTalk

3.00 stars

228 Reviews

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Jacob's complaint against TalkTalk

Jacob Parry

19/03/2015

[LAPSED] Incorrect charges

Complaint against TalkTalk

We upgraded our services which meant we received a new box. They never sent a returns bag or anything for the old box. I received an email this morning stating they had sent a returns bag and a reminder letter. This is false information. They have done a month after I proved that there engineer lied about coming to my property and they charged me a missed engineer fee. I proved it using cctv!

  • supporters 0

Lapsed. Jacob has not responded in 90 days

  • Comments (1)

Mark Davies | | VERIFIED

Hi Jacob, If you pop over to the TalkTalk Community (http://community.talktalk.co.uk) we can arrange for a returns bag to be sent out for you. Cheers Mark Online Community Executive TalkTalk
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