TalkTalk

3.00 stars

228 Reviews

Broadband silhouette

COMPARE THE BEST TV & BROADBAND DEALS

alex's complaint against TalkTalk

alex rooks

24/03/2015

[LAPSED] Into the fourth week with no internet and not enough help. Costing me money and time but bill paid.

Complaint against TalkTalk

  • supporters 0

Lapsed. alex has not responded in 90 days

  • Comments (3)

Mark Davies | | VERIFIED

Hi Alex, If you pop over to the TalkTalk Community (http://community.talktalk.co.uk) and post in the Broadband sectoin we can look into this and get the fault resolved for you. It will help if you run the checks on the service centre (https://my.talktalk.co.uk/servicecentre/) before making your first post. Cheers Mark Online Community Executive TalkTalk

alex rooks | | VERIFIED

I did that....no response and tried to book an appointment and it wouldn't let me. I followed all instructions and all failled. I have used twitter and nothing. 4 weeks and no internet. Is this this the £36 a momth I am payinf for?...I am am sick and tired and losing income...please explain and sort it now...there are no capitals big enough to eplain the anger I am in....i ha e done ping reports and the trace report and both say unknown..what next and i want compensation or a terminated contract

Mark Davies | | VERIFIED

Hi Alex, All posts in the "Products & Services" area of the community are responded to, but this may take a few days depending on the section. What is your registered username and I can pick up your thread. Cheers Mark Online Community Executive TalkTalk
400 characters

227 other reviews of TalkTalk


loader