TalkTalk

3.00 stars

227 Reviews

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Sarah's complaint against TalkTalk

Sarah Skinner

11/11/2016

[LAPSED] Not eligible for voucher

Complaint against TalkTalk

I signed up for a wifi package on line with TalkTalk in August. When doing my research I decided to go with TalkTalk as they were offering a £75 lovetoshop voucher for new customers. When I queried where my voucher was this morning, I was told you have to be transferring from another provider to TalkTalk to be eligible!! I didn't see this anywhere when I was signing up. This is a total con!!

  • supporters 0

Lapsed. Sarah has not responded in 90 days

  • Comments (1)

Mark Davies | | VERIFIED

Hi Sarah, The terms and conditions of the voucher offer were clear that this applied only when migrating your number from another provider. The voucher offer would not show in your basket or on your order confirmation if you were placing an order for a new line. Thanks, Emma
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