TalkTalk

3.00 stars

228 Reviews

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paul's complaint against TalkTalk

paul rogers

25/09/2015

[LAPSED] TALK TALK liars

Complaint against TalkTalk

told a engeneer would be calling at my home for a fault stayed in all day no one turned up no one informed me phoned talk talk spoke to a manager said i would be compensated for my inconvenience it turns out they dont compensate for engeneers not turning up or even telling people they wont be attending homes been with talk talk a long time but when my contract ends in novenber a shall be looking for a new provider

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Lapsed. paul has not responded in 90 days

  • Comments (3)

Mark Davies | | VERIFIED

Hi Paul, If the engineer wasn't going to attend you should have been notified by the engineer directly. If you contact us on the TalkTalk Community (http://community.talktalk.co.uk) or tweet us @TalkTalkCare we can look into this in more depth for you. Cheers Mark, Social Customer Care, TalkTalk

paul rogers | | VERIFIED

no one told me a engineer would not be coming to sort the promlem i have with phones and internet stayed in all day i was not notified a engineer would not be attending to sort to sort out the promlem

Mark Davies | | VERIFIED

Hi Paul, I understand that and share your frustration. If you contact us directly through the methods above we can look into this in more depth for you. Cheers Mark, Social Customer Care Team, TalkTalk
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