TalkTalk

3.00 stars

221 Reviews

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DR JOHN's complaint against TalkTalk

DR JOHN FRANCIS

03/06/2015

[RESPONDED] WHO WAGS TAIL TALK TALK OR OPENREACH

Complaint against TalkTalk

I am thearea emergency Doctor for North Warwickshire Have been with Talk Talk for over 20 years I told Talk Talk I will be moving on 10th June & can they transfer me over to my new address...in the old days it would be done in 24 hours Talk Talk I am told cant do this themselves BUT are in the hands of people "They Employ...but cant control !!!" What I asked this evening that I would be movimg into my new property on the 10th June 7DAYS AWAY they tell me OPENREACH ...who cant move me over till the 18th . As an Emergency Doctor I find this dreadful & to effect it all it is not being set up by someone here in UK BUT someone in Phillipines ...what happened to good old Red/White/Blue// BT wins again ...they can move me next week !!! HOW Dr John Francis

  • supporters 0

TalkTalk has responded

  • Comments (2)

Mark Davies | | VERIFIED

Hi John, Please register on the TalkTalk Community (http://community.talktalk.co.uk) and we can look into this for you. Home moves are not a simple process, the new line needs to first be installed by Open Reach, then connected to our equipment in the exchange and activated. If you post on the TT community we can look into your account and be more specific. Cheers Mark Online Community Executive TalkTalk

Mark Davies | | VERIFIED

Hi John, Please register on the TalkTalk Community (http://community.talktalk.co.uk) and we can look into this for you. Home moves are not a simple process, the new line needs to first be installed by Open Reach, then connected to our equipment in the exchange and activated. If you post on the TT community we can look into your account and be more specific. Cheers Mark Online Community Executive TalkTalk
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