Envirofone

5 Reviews

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Zee's complaint against Envirofone

Zee Allison

11/09/2018

Extremely disappointed with Envirofone

Complaint against Envirofone

It took 12 days for them to process my phone after they received it, and when they finally got to it, they reduced my payment from £285 to £13 for a scratch on the back and an account still being logged in. As I factory reset the device I am not sure how this could be the case. Regardless, after I asked them to send the phone back (obviously), it has taken them over a week even to post it...second class! So it will have been over a month altogether to receive 1 email to advise a £272 reduction, and I still don't have my phone. Not impressed.

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