Thomas Cook

1.00 stars

67 Reviews

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Don's complaint against Thomas Cook

Don Dempster


Booking problems and complaint procedure

Complaint against Thomas Cook

Several complaints about recent booking but unable to get through to Thomas Cook to register these. Phone lines say wait of approx 40 minutes, no email address offered as an alternative, live chat (after being no.6 in a queue) offered same phone number. Did give an email address to contact but that takes you back to the same phone number and no other email address! Do you think they don't want to hear any complaints?

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