Thomas Cook

1.00 stars

67 Reviews

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josephine's complaint against Thomas Cook

josephine Mallia


No notice of delayed outbound flight time

Complaint against Thomas Cook

No Information Indicating out bound flight to be delayed . either by spokes person or visual boards at airport. we were left in Lounge area without any information. once we boarded still no announcement as to why there was a delay. I asked one of the cabin crew what was the delay to which she replied " we were parked the furtherest away from the main Terminal? Hence our flight delayed 60 mins.

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