Thomas Cook

1.00 stars

67 Reviews

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Kelly's complaint against Thomas Cook

Kelly Browne

17/03/2015

Thomas Cook we do not refund your seat even if you have died

Complaint against Thomas Cook

Thomas Cook refused to refund the flight cost for my father in law even though he passed away in January they said go through your insurance we explained he had not got around to booking insurance yet as was not due to fly until May they said its in the policy no refund then sent us round the houses & have not replied to any emails

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