Tui

1.00 stars

207 Reviews

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Lauren's complaint against Tui

Lauren Davis

17/03/2015

#thomsondonotcare

Complaint against Tui

I went to sharm el sheik last year in September. On holiday my partner became very ill on the 4th day and had an accident beside the pool, I believe this was due to the food. The water sports rep was very rude to me and my sister and shouted at us because we said no to activities. The towel man intervened and me and my sister was left very shaken.I have complained on three separate occasions and no response within 28 days. They now ignore my emails and when I contacted the social media team they contacted the directors office and said it was resolved which it is not.

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