Tui

1.00 stars

207 Reviews

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KAREN's complaint against Tui

KAREN Baker

27/11/2018

APPALLING CUSTOMER SERVICE

Complaint against Tui

Complained when I got home from a holiday from hell. Tui have no internet in keeping their customers happy. They sold me a 5 star luxury hotel holiday which was no where near a 5 star. We had 5 room changes in 5 days due to leaks in hotel rooms. The bars kept running out of drink and the restaurants did not supply the full menu, due to lack of food. The whole p,ace is full of damp and leaks. Tui take tour money and couldn’t careless about your bad experience once you get home. Will NEVER use Tui again. I have photos and videos to prove my claim from the hotel.

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