Tui

1.00 stars

191 Reviews

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tracy's complaint against Tui

tracy ascensao

28/04/2015

charged 2k by thomson for having to cancel flight due to partner being in a coma!

Complaint against Tui

We were forced to cancel flights to cancun with thomson after partner needed surgery for a pneumonia which he ended up in a coma with 50% chance of survival. Thomson charged us 2k made us cancel holiday when we just wanted to delay nd added insult to injury stating this was not a critical illness so will not give us our money back! Adding stress to an already horrible situation

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