Tui

1.00 stars

203 Reviews

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Sharon's complaint against Tui

Sharon Gocking

03/08/2016

Complaint about Complaint!!

Complaint against Tui

I emailed Thomson on 24 May 2016, regarding complaint. They immediately responded via automated email saying they endeavour to respond within 28 days. It's now August and I have not had any further response. Being ignored is so frustrating, guessing Thomson are inundated with complaints and other unhappy customers. Judging by the lack of communication, I assume this is exactly the case!! Being ignored fuels the fire further, talk about lack of customer service, shame on you Thomson!!

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