Tui

1.00 stars

207 Reviews

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Emma's complaint against Tui

Emma Janes

07/01/2020

Incompetent

Complaint against Tui

Paid TUI £800 towards a holiday online they lost one of my payments God only knows how a company like this can lose someone's money. And now I am trying to complain and get my money back no one at tui is answering me they have hung up on and ignored me. I tried to cancel and get my money back and they expect me to pay a further £600 cancellation fee and refuse to give me my money back. I am discusted by my experience. Be aware! If you are gonna pay any money to tui you may as well just throw your money down the drain.

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