Tui

1.00 stars

207 Reviews

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Mandy's complaint against Tui

Mandy Wiles

02/08/2019

Tui customer service

Complaint against Tui

Tui customer service is the worst I have ever experienced They just sit there quoting terms and conditions absolutely no empathy at all We have just been told that our flight to thassos is now with a different carrier could be one of three Never heard of any of them so googled reviews pretty bad on customer service Reliability Safety As a very nervous flyer this is very distressing to me but the guy on tui customer service was not bothered and rude Will never go on holiday with them again

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