Mo's complaint against Tui
Mo Lunat
14/02/2020
Worse Tour operator
Complaint against
Tui
Hi Tui booking ref: 11772522 We were denied check as we were 5 minutes late this morning and have now been told we will lose 100% of our package holiday. This is absurd we were late by 5 minutes only, plenty time to clear customs and board, 5 minutes late and this is how we have been treated, told deal with it with your insurance company
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