Tui

1.00 stars

192 Reviews

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TIFFANY's complaint against Tui

TIFFANY IBALL

24/04/2016

Zika Virus and losing deposit

Complaint against Tui

I am booked to go to Cuba on 13th October 2016 for my best friends wedding. I have an email stating I need to contact them before end of April. I've contacted my doctor who is writing me a letter, however after my phone call today, I've been advised I need to change my holiday or pay 50 pound name changes and sell it. I don't want to go back to Cuba as only going for a wedding. Please can you help, I don't want to lose my deposit.

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