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Dorne's complaint against Alpharooms
Complaint against Alpharooms
Booked a room for 7 nights & a disable access room. To be told by the hotel when we arrived that alpharooms have only paid for 6 nights and we did not have a disable access room. My brother is in a wheelchair so the disable access room was essential the accommodation voucher the gave us had the correct details on it but, only when we arrived at the hotel at 8 at night did we have to start sorting out our room.
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