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Elizabeth's complaint against Alpharooms

Elizabeth Challis



Complaint against Alpharooms

Last week I was looking for a hotel in Stalis, Crete. I found what seemed to be an amazing deal for Anemi Apartments. Anemi is a nice but basic hotel, nothing posh but decent enough for Crete. However, when I took a closer look I was really surprised to see that the photographs they had to illustrate the hotel were completely different to how the hotel actually looks. I know this to be true as I have been going to Stalis for 25 years. Thinking it was too good to be true (the photographs illustrated a five start type accommodation), I did a bit of investigating and found that the photographs were for Anemi in Paphos in Cyprus. This means that if anyone was booking Anemi in Stalis based on the photographs provided, they would have been been very sorely disappointed. I have gone to the trouble of phoning Alpha Rooms on on less than three times to tell them of this mistake. Im not sure they even understand!!!! So as a last resort and to save anyone from being ripped off, Im posting the information here. The link is attached here and you will see what Im talking about. The photographs are for Anemi in Paphos NOT Stalis, Crete

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