Want to resolve an issue with Alpharooms?
Or simply share your experience
Ronald's complaint against Alpharooms
VERY MISLEADING DEPOSIT DETAILS
Complaint against Alpharooms
On booking a holiday with Alpharooms and placing the £20.00 minimum deposit and after reading the terms of agreement as we were not to sure about the hotel location the terms said if you cancel before 84 days all you will lose is the deposit.The location was not right for us so a few days later we tried cancelling through the telephone and 12 emails later still no responses. 24 hour helpline closes at night so really we should have known then what sort of company it was.It finally cost 124 pounds 3 days later to cancell..LIES LIES LIES.DO NOT USE THIS COMPANY.
- supporters 0
Alpharooms has not yet responded
- Comments (0)