Alpharooms

1.00 stars

20 Reviews

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Ronald's complaint against Alpharooms

Ronald Howarth

17/06/2019

VERY MISLEADING DEPOSIT DETAILS

Complaint against Alpharooms

On booking a holiday with Alpharooms and placing the £20.00 minimum deposit and after reading the terms of agreement as we were not to sure about the hotel location the terms said if you cancel before 84 days all you will lose is the deposit.The location was not right for us so a few days later we tried cancelling through the telephone and 12 emails later still no responses. 24 hour helpline closes at night so really we should have known then what sort of company it was.It finally cost 124 pounds 3 days later to cancell..LIES LIES LIES.DO NOT USE THIS COMPANY.

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