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Shemad's complaint against Easybook

Shemad Al-jufri


Purchased Ticket

Complaint against Easybook

Hi, I booked a ticket from Alor Setar to TBS on 13 January 2019 for a 6:30pm bus. I got on the bus and the guy in charge said my name is not on the list, turns out they said the bus was already full by the time i bought the ticket. I lost almost rm60 and most importantly lost my time. I tried contacting for refund but nobody is picking up.

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easybook easybook | | VERIFIED

Hi, Kindly e-mail your concern to the customer support [email protected], you may explain the whole process by email.
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