Easybook

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Urvi's complaint against Easybook

Urvi Pattani

08/10/2018

Very bad customer support

Complaint against Easybook

Very bad customer support experience with this website. I had booked a ferry ticket through their website for a to and fro journey. They could not confirm my onward trip as seats weren't available and asked me if I would like to book another slot or want a refund. I requested for partial refund. They replied after sending multiple mails for around a week asking my bank details for the refund. It's been over a month but I haven't received any amount. All my emails go unacknowledged. Nobody picks up the hotline numbers. Can anyone suggest any customer forum to lodge official complaint?

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easybook easybook | | VERIFIED

Hi, Kindly e-mail your concern to the customer support [email protected]
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