Trainline

2.00 stars

23 Reviews

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Sharon's complaint against Trainline

Sharon Jeyes

22/12/2016

Can't get a refund...

Complaint against Trainline

I purchased two return tickets to Sunderland but was unable to travel due to my Partner being ill. I purchased cancellation at the time of booking but still Trainline will not refund my money as they are claiming it was a pre-existing condition.

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