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Annette's complaint against Trainline
Complaint against Trainline
Booked 3 return tickets to Chester. Train cancelled. No one in ticket office to ask. Couldn't get through to customer service. So went to Liverpool instead as if further problems could get bus home. Rang for refund. Train cancelled due to lack of drivers. After numerous calls. No refund as not willing to pay to send back tickets recorded delivery. Told em to stick it in the end. Advisors not English and a waste of space
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