budgetair.co.uk

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shirin's complaint against budgetair.co.uk

shirin gaffori

10/02/2020

AVOID Budgetair, they are scammers and thieves.

Complaint against budgetair.co.uk

AVOID AVOID AVOID at all costs! The is the worst website and broker on the internet. They are a bunch of thieves, who are completely incompetent and useless. They have avoided all my communications and have not resolved my problem. I booked a flight with them last June 2019, which i had to cancel due to visa issues, the airlines agreed to fully refund all my money, however, as I originally made my booking through Budgetair, they had to return the money to them. The airline confirmed that they have fully funded this amount to Budgetair in October 2019. I have been chasing my refund since then and I have not been able to get anywhere with Budget air, who have constantly LIED about my refund. They have stopped responding to all my emails and when i call them, I get an Indian call center that do not understand English very well and have been frustrating and useless. Budgetair, is a cowboy travel broker, that has been utterly incompetent, useless and have stolen my money. DO NOT BOOK WITH THEM!

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