budgetair.co.uk

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Wassim's complaint against budgetair.co.uk

Wassim Ben

04/05/2019

Ticket refund for medical reason

Complaint against budgetair.co.uk

I cancelled my flight booked on BudgetAir.co.uk with Air China for medical reasons, contacted both the airline company and BudgetAir and provided all the proofs of my medical situation to ask for a refund. Air China affirmed that they are ready to accept my refund request, but that it is BudgetAir that has to apply for the refund on my behalf. However, BudgetAir keeps lying and affirming that Air China refuses to refund the tickets.

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