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Phillip's complaint against Travel Republic
Stressful travel agent for a stress free holiday?!!!
Complaint against Travel Republic
We have been contacted to let us know that we cannot stay at the Marina suites in gran canaria due to them closing the hotel for refurbishments in peak season!! They have moved us into the sister hotel which is not up to the same standard as it is apartment and we stayed in them last June! We fought for the difference of price at the time of booking which was over £100.... We were offered £20 compensation! I refuse to pay that price for apartments! Travel Republic have not helped us at all and they are promising call backs within 48hrs... We are still waiting now!!! Asked for date change, now have to pay supplement with the airline!
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