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D's complaint against Travel Republic
Take your money and don't deliver!
Complaint against Travel Republic
We booked a hotel in Positano with Travel Republic. They took full payment weeks prior and sent confirmation. As we sat in airport about to leave they called to say we could only stay for 5 out of 7 nights booked via them. We were offered a refund or move to hotel 20km away. Neither of which helped - we needed a room not a refund and we needed it where it was. I managed to find a local hotel with one room left. TR confirmed to us that we could take it and they would reimburse the extra £s it would cost. They reneged on this on our return. Beware they take your money and don't deliver!
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