Travel Republic

1.00 stars

11 Reviews

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Daragh Mc's complaint against Travel Republic

Daragh Mc Eoin

14/10/2015

Was given less than 24 hours notice that i had to change airports! Cost me a lot to get there!

Complaint against Travel Republic

Firstly I got a phone call from Travel Republic telling me that the airline I was suppose to fly with had gone on strike and that they were trying to get an alternative flight for me and they said they would ring me back. An hour had past and I was worried sick because I was suppose to fly the next morning and this was about 4 in the evening before!! Eventually they rang and said they couldn't find flights until Saturday or Sunday and I was suppose to fly out on Wednesday so it wasn't good enough. It was only for I mentioned to fly from Belfast instead of Dublin that they found flights and said they would sort it. That was the last I heard from them I got an email off them confirming the change in flights but that was it! They did not tell me about my transfer changes from my destination to my hotel or even offer to pay for my transport from Kildare in Ireland to Belfast in Northern Ireland which cost me a lot of money each way!! Then if thats not enough when we finally got to the hotel there was no one at reception for an hour, we had to ring a number left at the desk to get somebody to come down and then after a night out we woke up to our apartment covered in ants! On the bed, on the couch, on the tables and even in our suitcase!! We informed the manager and showed him the room and all he could do was offer us a new room! We refused and went and stayed in our friends hotel for the remaining 9 nights and we have since wrote a complaint to travel republic which was about 2-3 weeks ago and still no reply!! Won't be dealing with them again and am demanding some kind of refund!

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