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I must complain about someone in your company.
Complaint against Menzies Aviation
Dear Veronika I must complain about someone in your company. Today I checked in for the fleight from Prague to Riga by Ryanair. When I checked it, your staff, a middle-aged woman stopped me and said my bag is too big, so I must pay for my lunggage. I said yes my bag is bigger than the size, so I told her I could throw something out. I took some stuffs out of my bag and fitted the box. The woman said you can't do it, you have only 1 chance to show your bag to us. I said those stuff I don't need it, my bad is suitable already. She just refused me to be on board. Her english isn't good enough, so there was another young girl helped her to argue with me. I told the Young girl, here is nothing with you, the young girl just joked about me with that woman, their attitude was very very bad. I told them I will make complain, they just told me it's your fault, and then they just spoke Czech language with bad attitude. And then they caught policeman and they took me to the exit. I can't accept such service, I must complain about them, especially thr middle-aged woman. I will also write to your Company about it. Looking forward to hear from you. Best regards Peng
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Gui Yuan | | VERIFIED