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Drew's complaint against Gotogate
NEVER EVER, EVER AGAIN
Complaint against Gotogate
Duped into using Gotogate as slightly cheaper price. Needed check in bag so paid fee to them as always, previously, same price as airline with other flight bookers. NOT SO! Checked booking with KLM and no bag booked but noticed KLM price £33.40 less than charged by Gotogate. Looks like I may be £78 charged by Gotogate out of pocket and having to pay again to the airline. Complained and was told this was how they make money. Also told to contact KLM and sort out myself why the bag was not in the booking. Bad service, over charging and will never use again.
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