1.00 stars

15 Reviews

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Carolina's complaint against Gotogate

Carolina Fonzar



Complaint against Gotogate

I wish i could give no star to this company. They had the cheapest fare in Skyscanner, i selected the flight, the dates and the time that i wanted and went to payment. I reviewed the ticket before purchasing it. I did purchase and the confirmation came, with the correct flight, on the correct date but different time. THEY ISSUED THE TICKET IN A TIME THAT I DID NOT CHOOSE! When i realized it, it was too late and the fare did not accept modifications. I have no words to describe how frustrating it was. I lost the money and the flight as they were not suitable at all.

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joop Thracian | | VERIFIED

ME ALSO NEVER AGAIN. Not to reach site not working in during start after covid-19 stay hour online by phone from Europe. Booked flight two companies return flight within one hour canceled by company and then started the problems having only a departure ticked. Cancellation to Airline, airline send to Gotogate and they don't answer phone.
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