Sky Star Travels

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Livinus's complaint against Sky Star Travels

Livinus Ubochi

31/07/2015

AGREED PAYMENT METHOD BETWEEN PARTIES.

Complaint against Sky Star Travels

i had a missed call from the above company, when i called back, it was a travel agent. previously, i have bought tickets on line but not from this particular agent hence, my phone number could come from anywhere. To me, it was a coincident as i planned to travel with my son to Nigeria in October and have been looking for a cheap fare. One Mr Dave Bhavin, he called himself(but not sure) asked for the plan dates and return which i told him and he came up with a fare i was happy with. I told him before hand that i will pay with a credit card and he agreed but requested i pay £50 deposit to secure the trip. he then sent their bank details and the flight intenary for the trip. I paid the requested deposit through my bank via telephone banking. He comfiremed the receipt of the money and requested I pay off the balsnce by 20 of August. I now requested from him to send to me, link to pay off the fare but to no avail.i asked him to provide their address to me and I have received 2 conflicting places thy are. One told me that they are based in Ilford, East London and the other told me Manchester. The issue am faced with is, are they genuine Travel Agent,please verify. If they cannot send the link to pay off the fare by credit card, they should refund the £50 back to me as I was deceived to agree to that contract. I have no cash to pay for such fare apart from my cedit card and if i use any other method, the credit card company would charge it as a cash withdrawal which will not worth it. Please, the issue I want you to help me with is, are the genuine and if they are and send the link for payment, i will not be duped. The booking reference number is - SST 8172 and their number is 02030020448. My name as provide earlier is LIVINUS UBOCHI. Should you require any other further information, please do contact me either via email Kind regards L Ubochi (Mr)

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  • Comments (1)

Dave bhavin | | VERIFIED

Dear Sir, i booked your flight and you pay the deposit as i told you while booking that if you want to pay full payment we can take from card but partial payment we only accept in bank so you agreed and made deposit later on you come with this issue that was already explain. Deposit which is 50GBP is non refundable if customer failed to make payment on due date.. Regards, Dave
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