Drive Dynamics

1.00 stars

110 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with Drive Dynamics?

Make a complaint


Or simply share your experience

Write a review

Jackie's complaint against Drive Dynamics

Jackie Murison

18/03/2015

[RESPONDED] They will drive away with your money!

Complaint against Drive Dynamics

My granddaughter placed an order with my debit card on 20th February, and heard nothing from them in over two weeks, so I tried to call/email them for a refund, their automated reply email says they will respond within 48 hrs, they haven't responded at all, I've tried to get their attention by putting bad press on FB/Twitter still no response! They owe me over £101 😡

  • supporters 0

Drive Dynamics has responded

  • Comments (3)

Drive Dynamics | | VERIFIED

Hello Jackie, May i apologise for the inconvenience caused whilst booking your granddaughter's lessons. The customer service team is more than happy to investigate this further for you. If you can please call our office on 03333013333 press option 1 for sales & ask for Sam or Jess, we will am to resolve this issue for you. I look forward to hearing from you.

Jackie Murison | | VERIFIED

Well bearing in mind you have replied to this complaint at 11.59am, I have already spoken to Nicky at about 10am, and she promised me faithfully the money would be credited to my account at the end of business today-I did tell her i didn't quite believe her-and guess what-IT WASNT! I will call again tomorrow and wait on the line for hours, I must have spent the money you owe me on phone calls time and effort! I'm furious! I won't give up-PLEASE PAY UP!

Jackie Murison | | VERIFIED

Bearing in mind the time you sent me this message at 11.59, I had already spoken to someone called nicky at about 10am, and she promised me faithfully that the money would be credited to my account by the end of business today, I told her that I doubte it would be and guess what-IT WASNT! I won't give up, I will call tomorrow bd wait on the line for hours as usual, I've probably already spent the £101.79 in calls and time! JUST PAY UP!
400 characters

109 other reviews of Drive Dynamics


loader