Uber

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marina's complaint against Uber

marina

27/10/2015

cancelling trip and charging me for another trip

Complaint against Uber

The uber driver decided to cancel my trip. I was waiting for him, called him, didn't get through so messaged him trying to locate where he was waiting for me. So he called back and directed me to where he was. when I got in the car he decided to tell me he cancelled it and I need to book it again while it wasn't my fault. also, he was very rude on the phone when i was trying to find out where he was waiting for me. extremely disappointed!

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