Uber

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Erol's complaint against Uber

Erol Icoz

15/12/2018

Over Charged

Complaint against Uber

I have used this service for my customer. initial charge was £13.22 this figure was agreed with my customer and she is paying for this amount. the emailed bill is £15.22 but my account debited £18 I'd like to know why? there was no waiting time because the driver went to different address (40 Bromley Common BR2 9PD rather than 48) why am I being charged for the waiting time? original bill should be £13.23 and my card is debited for £18. This is wrong. Please refund £4.78 back to my card. Otherwise I will never use UBER ever again, this is day light robbery. If you are using this service make sure you check the credit?debit card how much money you have been charged.

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