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S's complaint against Uber

S Casey


Uber Helsinki - Aggressive Unprofessional Driver

Complaint against Uber

Working in Helsinki today, requested an Uber car, waited 15 mins and no show. Called the driver who spoke little English, explained where I was was. Waited longer and still no show. Called him again and he finally showed up. Got in the car (had already set the destination) and he says "Airport". At this point I try to explain no not the airport I have already entered the destination. He starts getting surly. Decided this was a bad move, got out to get to the boot to retrieve my bags. Opened the boot lid got one bag and he steps on the accelerator leaving me chasing after the car, suddenly stamps on the brakes and I fall into the rear of the car. Not happy about the experience, very aggressive to be honest. To top it all off I got charged 4 Euros for this happening and no resolution or reassurance from Uber hours later.

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