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Max's complaint against Uber

Max McGill


Uber taxi took us to the wrong station in Paris

Complaint against Uber

We got into the taxi in Le Marais and clearly told the driver we were going to Gare du Nord to get on a Eurostar. Rather than an 8 min journey to Gare du Nord he took us to Gare du Lyon. When I pointed out he made a mistake he took us on a 35 minute round trip along the Peripherique. The total fare for this trip is 40 E which I do not believe I should pay. We missed the Eurostar and were then booked onto the next train. It was very stressful and I could not sit next to my wife who is pregnant.

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