Commuter Club

2.00 stars

14 Reviews

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Sabina's complaint against Commuter Club

Sabina Abusova

19/06/2019

The worse service ever

Complaint against Commuter Club

The worst service ever. I have lost so much money since I have decided to change my destination (from 1-5 to 1-2 zones). First, they advice me to send the travel card for this updates, It wasn't done for 2 weeks. so I had to spend an extra money for my travel within those 2 weeks. Then the card has been sent back. I have the travel card for 1-2 zones but I was paying for 1-5 zones as the updates wasn't done on the system. i have finally cancelled my travel card but I am still paying for this as it wasn't sorted yet. Their customer service even worse as anyone knows howto solve these issues and gives a completely different information every time i have contact them.

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