H10 Hotels

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Lynn's complaint against H10 Hotels

Lynn Lamb

27/02/2018

Disappointing hotel

Complaint against H10 Hotels

We stayed at the H10 Ocean suites hotel in Fuerturventura between 3rd to 10th Feb 2018 and apart from all the staff being fantastic we were so disappointed with the standard of the hotel especially as it had been refurbed?? Very shabby approach to room up steps needing attention! Beds hard and poor quality .workmanship bodgy in the room. Grey, stained, see through towels for room and threadbare pool towels Air conditioning smelt of cooking from kitchens which made all our clothes smell.Poor quality food and limited choice! This is more like a 3 star hotel. We were told by others that H10 hotels are lovely and not like this one?

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