H10 Hotels

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katherine's complaint against H10 Hotels

katherine townsend

21/01/2020

Don’t trust the staff at ocean blue and sand

Complaint against H10 Hotels

The front concierge at the Dominican resort gets a kickback for taxis that he orders. There was a free shuttle which he was asked about and he denied...it cost us $70 US dollars instead of being free. When asked to investigate the service manager refused to do anything about it making me think she was in on it too and getting a kickback. Too bad H10 doesn’t vet their management better... off to trip advisor to post the information there as well

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