IT Luggage

3 Reviews

GBP silhouette

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Burcu's complaint against IT Luggage

Burcu İsfendiyaroglu

13/02/2020

IT LUGGAGE DOUBLE DISAPPOINTMENT

Complaint against IT Luggage

Bought an itluggage and its bottom cracked open and wheels crushed during warrantys 1st year, they replaced it with a non TSA only zipped model which i had to consent with. Then i adked how am i gonna lock it? They sent a TSA hanging lock which was super low quality and not usable. Last month it stucked and broken then i dropped it during security search in a hurry. Mine old one was TSA lock included but they gave me no choice so i am again in a luggage turmoil because of this brand! No one replies my mails for a week also !? Need help and replacement asap! I want my TSA included model back!!!

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