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Burcu's complaint against IT Luggage
IT LUGGAGE DOUBLE DISAPPOINTMENT
Complaint against IT Luggage
Bought an itluggage and its bottom cracked open and wheels crushed during warrantys 1st year, they replaced it with a non TSA only zipped model which i had to consent with. Then i adked how am i gonna lock it? They sent a TSA hanging lock which was super low quality and not usable. Last month it stucked and broken then i dropped it during security search in a hurry. Mine old one was TSA lock included but they gave me no choice so i am again in a luggage turmoil because of this brand! No one replies my mails for a week also !? Need help and replacement asap! I want my TSA included model back!!!
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