4 Reviews

GBP silhouette


Want to resolve an issue with Travelate?

Make a complaint

Or simply share your experience

Write a review

nichola's complaint against Travelate

nichola mccall


refund never arrived

Complaint against Travelate

i had silly issues with this companny booking my return luggage, it was not booked in or paid for even though i had the recpt from travelate saying i had paid for it. on my reurn home i had to pay 110 euros to get 2 suit cases home, i contacted Travelate was told send the recipit and i did. was then told it would take 28 days to recive this, 28 days passed. no refund. when i contacted them they said oh no its 28 working days!! so here we are 28 working days later,no refund and no contact from the companny and i still have a credit card bill of 110 euros. this companny are discussting at dealing with issues

  • supporters 0

Travelate has not yet responded

  • Comments (1)

Peter Burns | | VERIFIED

Liars & con artists - here's what you need to do... 1 - make sure you book with a credit card... 2 - make notes of all details... 3 - when the scum change things and/or overcharge you - start a claim in small claims court or use MCOL (very easy) & make sure you claim against the scum (321 travel / Travelate) and your credit card company as 2nd defendant. 4 - get back all your money inc costs and i
400 characters

3 other reviews of Travelate