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Elizabeth's complaint against On the Beach
Advert said hotel was 'all inclusive' - far from reality!
Complaint against On the Beach
Booked a week's 'all inclusive' holiday at the Savoy Hotel in Sharm only to find the package was not the full 'all inclusive' deal as led to believe but one with a number of restrictions which were not made clear when I booked. OnTheBeach tell me several other people have previously complained and yet take no responsibility, and won't pass me on to more senior manager to discuss! Feel very let down.
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