On the Beach

1.00 stars

42 Reviews

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Barry's complaint against On the Beach

Barry O'connor

02/09/2019

Awfull hotel

Complaint against On the Beach

Booked hol to Pefkos, to be fair On the Beach were very good on the arranging and payment side, transfers spot on. BUT why they have this hotel on their books is beyound me. Its the Thalia Hotel Pefkos, they have it as a 3 star, really wouldnt give it 1star. Room stank of drains, shower disgusting with rusty old bottle holder bolted to wall. Finish around door linings put on with catapult, none of cupboards closed, fridge door held on with joist joining plate, furniture all beat up make good fire wood. Bed matress 3inch thick with holes in it, the matress was shorter than bed frame by a foot which they hid with my grannies sheet. Ask for twin room didnt get it, dont know what we were eating in dinner hall. The plates were all different and cutlery was collected together from different car boot sales. Drinks at the pool bar, BEER or OUZO and that was it. I was at bar with 4 other people and theyd run out of glasses, there was only 4 of us there. Patio doors didnt lock and we were on ground floor, the small usless patio area with 2 old plastic chairs no table and bit of string across for drying. The air con unit costs €70 to hire and didnt work properly, you couldnt use temp or fan direction, it was well old. It also discharged its water straight onto patio so patio constantly wet with dodgy air con waste. Pool cloudy allthough looked newish, more chlorine needed and shocking at night. The girl in white on reception was really nice and funny bless her, not her fault. We booked out on 2nd day and paid €350 for a room at Summer Memories up the road, what a cracking place that was. So if booking Thalia Hotel Pefkos be warned, im not a snob far from it im a down to earth Luton bloke but we do have limits on cleanliness. Hope this helps someone. Barry.

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