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Bob's complaint against On the Beach
Complaint against On the Beach
I booked flights with On the beach only to be advised the next day that they could not honour the flights and any alternative would cost £450 more - although they were still advertising the same flight some 24 hours later. The holiday was cancelled and I was advised to book another holiday to a different destination. I duly did this but yet again I was contacted the following morning with the same story. The staff were rude and very unhelpful with a couldn't care less attitude on both occasions . They should not be advertising flights that cannot honour.
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