Teletext Holidays

1.00 stars

42 Reviews

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MGB's complaint against Teletext Holidays

MGB master

28/07/2019

Terrible experience

Complaint against Teletext Holidays

They took £1.3k from my account for a holiday, but after providing them with all the relevant documents they said the package was no longer available. They refuse to provide me with a receipt and insist that I pay more money for a different package. They refuse to provide a cancellation confirmation email or an email that i payed for the original booking at least, and they will not give me my money back. It has been over a week and I'm still waiting for my money. They are not interested in helping resolve the issue, and are very arrogant and have been giving me the run around. I WANT MY MONEY BACK.

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  • Comments (2)

Elvin Mete | | VERIFIED

A similar story happened to me!I booked a holiday yesterday.Today, they called me up to say that the hotel is fully booked.After requesting a refund,they promised to find me a good deal and a "BIG"discount at another hotel,so after lots of phone calls and prices about another hotel,I agreed on a price.he then said he had to add the luggage and transfer which added £100!Did you get your money back?

Elvin Mete | | VERIFIED

I will write on every social media possible to make people aware of these tactics!I felt sick to the stomach about what has happened.I am now waiting for my refund so I can book a holiday with another tour operator.TELETEXT HOLIDAYS this time you have failed!Vincent you failed!
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