Teletext Holidays

1.00 stars

40 Reviews

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Rishi's complaint against Teletext Holidays

Rishi Singh

19/08/2017

we want compo for our holiday from hell

Complaint against Teletext Holidays

Booked a supposed family holiday I asked the agent to search for payed it off thinking where going on a nice family holiday family hotel and family room, Get off the plane in barcalona nobody's to meet us to tell us where we are getting our transfer from we walked over an hour to find where to get our transfer finally get to the hotel the room was 2 Single beds pushed together and 2 fold out beds which you can tell is not a family room our son 1yrs old n daughter 11 no kettle in the room to warm up his bottles and 1980s tv in the room 10" at best after 3 days of trying to get through to teletext holidays to complain the agent couldn't speak English and just transferd me to the hotel n cut the call the hotel said there not a family hotel and don't advertise they are and our travel agent should have booked it; I have pics of flys in the food at breakfast and lunch fd was not nice at all drinks were all waters down holes in the bedsheets which I have pics the hotel didn't care about the issues it took half an hr to get served at the bar on the night as we booked all inclusive we did not get the full Benfits from it at all we had to spend most of the day out the hotel room and hotel as it was depressing going back there spending unessesery money which we don't have just to stay out of the place they are building a supermarket right opposite our room so every morning @7am the machines and diggers woke us up and they were there all day till 6-7pm which is ridiculas we came on our 1st holiday to relax we were more stressed and agitated because of these issue being all inclusive we shudnt have had to spend money on lunch and dinner just to stay out of the hotel hopefully you get me money back and some type compo the hotel we stayed in was h top olyimpic in callella Spain ; people who stayed in the room next to us booked through jet2holidays will be getting there money back and a case is going on now against this hotel so please can you help us

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